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4-Max
The Fixed Wing
Electric Flight Specialists

 
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Tel: 01256 782 512
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Terms and Conditions of Sale


Prices

All prices are in UK Pounds Sterling and are correct at time of viewing E&OE.

Ownership

All products remain the property of 4-Max until paid for in full.

Delivery

Small (physical size) orders will be dispatched via 1st class post or 1st class signed for service (depending upon Value) and will require a signature by the receiver.
Kits and large orders will be dispatched via Royal Mail Parcel Service.

The shipping cost is calculated upon weight. As soon as an item is added to the shopping basket the cost of shipping is immediately calculated and is visible in the shopping cart.

We aim to dispatch orders (where the goods are in stock) within 1 working day but could be up to 3 working days.

Payment Options

Credit Cards
Our online credit card system uses the latest 128 bit encryption which offers you the best possible protection against credit card fraud.
You can rest assured your credit card and personal details will be safe with us.

 

Product Quality / Returns / Refund Policy / Order Cancellation

In the unlikely event of your products arriving in anything less than perfect condition please use the 'Contact Us' form and we will send you instructions regarding the return for a free replacement or a refund. Any missing, damaged or not working items must be notified in writing (email) within 14 days of receipt. Any kit must be inspected upon receipt and all parts must be checked off against the contents before any assembly commences as part assembled kits can not be returned.
All items leave us in perfect condition, so please do not accept delivery of an item which has obviously been damaged in transit.

Any items that have been involved in a crash, accident or damaged by the customer at any times are not covered by our guarantee.
Any items that have been modified or disassembled at any time are not covered by our guarantee.

ITEMS MUST HAVE AN RMA NUMBER ISSUED BY US BEFORE THEY CAN BE RETURNED.
PLEASE EMAIL US FOR AN RMA NUMBER AND GIVE THE REASON YOU WISH TO RETURN THE ITEM(S)
ITEMS WITHOUT AN RMA NUMBER ON THE OUTSIDE OF THE PACKAGE WILL BE REJECTED.

Please talk to us first as it may be a simple thing that can be corrected by the customer at home.

 

Guarantee

All Items are guaranteed for 6 months from date of delivery except LiPo Batteries which are guaranteed for 1 month from date of delivery on the sole condition that our "Do's and Don't" and "How to Prolong The Life of Your LiPo Batteries" have been strictly adheared to.


Returns

Any item(s) that are returned for the following reasons are subject to a 20% re-stocking charge.

  • No longer required by customer
  • Customer ordered the wrong item
  • Customer wishes to swop items for other items

Complaints

Our aim is to please, give satisfaction and offer value for money.
Should you have to contact us for any reason other than that of obtaining information about our products or placing an order, your communication will be dealt with as speedily and efficiently as possible. Please Email us first.


© Copyrights

All copyrights relating to all information and images on this website are the property of www.4-max.co.uk and 4-Max.
Any use of the images, including the reproduction, modification, distribution or replication of the images, without the written permission of 4-Max is strictly prohibited.

Overseas Deliveries

All deliveries outside of the UK are shipped by "1st Class International Signed for" service. All deliveries outside of the EU are not guaranteed at all.

Privacy Policy

When you place an order with us or make an online inquiry, we gather certain information which you submit. This includes an address and contact details that we require to action your request. We will not sell, rent, lend or disclose your information in any form whatsoever to any third party other than for the dispatch of your order.

Your credit/debit card details are collected on a secure server using the latest 128 bit encryption (same as the military) to ensure your information is as safe and secure as possible.

If you place an order with us, your details are automatically added to our mailing list. You can remove yourself from our mailing list by clicking here.
We honour every request. We hate junk email as much as you do.

If you have any questions please feel free to Email us.

Law

English law shall apply. E&OE

 

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